Commitment to Quality - House-Autry

Commitment to Quality

House-Autry Mills’ commitment to ensuring the quality and safety of every product we make begins even before raw materials arrive at our facility and continues to the restaurant or kitchen table.

House-Autry Mills, Inc. Achieves Safe Quality Food 2000 Certification

House-Autry Mills, Inc. is proud to announce that on May 28, 2010 we earned the honor of being named a Safe Quality Food (SQF) 2000 Level 3 Certified Supplier. Level 3 is the highest standard to be certified by SQF and is a significant achievement and tribute to the food safety and quality systems in our operation. We are extremely proud of the great team of employees who work together to help us produce great-tasting, quality products.

The SQF (Safe Quality Food) Program is a leading, global food safety and quality certification program and management system, designed to meet the needs of buyers and suppliers worldwide. The Program provides independent certification that a supplier’s food safety and quality management system complies with international and domestic food safety regulations. This enables suppliers to assure their customers that food has been produced, processed, prepared and handled according to the highest possible standards.

The SQF Level 3 certification takes the HACCP (Hazard Analysis and Critical Control Point) model developed for food safety and applies it to food quality as well. The requirements encompass all areas of the business from ordering and receiving through processing and shipping, as well as pre-requisite programs such as sanitation, maintenance, calibration and others.

House-Autry Mills, Inc. has Certified SQF Practitioners on staff to ensure the highest level of food safety and quality. We also have a Food Safety Team comprised of multidisciplinary members including representatives from each of the following areas: Operations, R&D, Production, Sanitation, Quality Assurance, Distribution, and Maintenance.

Food Safety and Quality is our #1 priority at House-Autry Mills. We use only the finest and freshest ingredients to make our products and every batch of product is tested and approved by our Quality Assurance team. Our Research & Development team continues to formulate new items to serve our consumers’ ever changing needs. At House-Autry Mills, we stand behind every product we make with a “no risk” guarantee to you.

House-Autry Mills’ commitment to quality extends to our customer service team

  • Responsive and detail oriented.
  • Sales and customer service staff whose primary focus is to meet and exceed our customers’ expectations.
  • Problem solving skills enabling us to react to any changes or circumstances that require a timely response, allowing us to maintain customer satisfaction.

Our Processing and Production teams’ focus on quality shows through their capabilities and attention to detail

  • House-Autry Mills has the capability to produce packages from 3oz to 25lbs to meet your needs. Our production capabilities at our Four Oaks, North Carolina facility allow us to be responsive in meeting the needs of our customers across the entire United States.
  • Our state-of-the-art facility provide us the capability to be flexible and responsive to the needs and demands of our customers and their markets.